Organizational Management and Operations

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Organizational Management and Operations is a cross-cutting sector that is responsible for executing, managing and reporting on all of Noolaham Foundation processes except the ones noted in the Governance, Policy and Strategy sector. The Chief Operating Officer and the Management team are responsible for this sector. The Chief Operating Officer reports to the Governance Board and his/her performance is evaluated by the Board. It is specifically responsible for the following processes:

Process 11 : Volunteer Engagement and Recognition
Process 18 : Operational Tracking Sheet Management (OTS)
Process 19 : Internal Document Management System (DMS)
Process 20 : Office Management (Jaffna)
Process 21 : Office Management (Batticaloa)
Process 22 : Office Management (Upcountry)
Process 31 : Organizational Events (SL)
Process 33 : Chapter Operations - United Kingdom
Process 34 : Chapter Operations - Canada
Process 35 : Chapter Operations - Norway
Process 36 : Chapter Operations - USA
Process 37 : Chapter Operations - Australia


Management

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Operational Plan

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Office Management Procedures

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Operational & Governance Tracking

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Document Management System (Record Management)

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